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    Team Bios

    William McKinney
    Founder

    Bill's first real job was selling face to face, calling on store owners and managers for Bankers Trust Company. His early experience in field sales and one-to-one marketing has been an essential ingredient in all of his marketing programs.

    Building on this personal selling experience, Bill established a direct marketing boutique in New York promoting a broad range of consumer and business-to-business products, serving such clients as ABC Television, IBM, CitiBank, Beechcraft, AAA, New York Times Magazines, and Hearst Publications.

    In 1993 the dramatic appearance of Mosaic changed everything. Soon to become Netscape, the first web browser, Mosaic marked a turning point for business. It was the breakthrough that would enable the non-technical businessperson to take advantage of the Web for lightning fast communications.

    From that time forward Bill's efforts have been on sales and marketing communications via the web. He has designed and built websites for direct marketers, catalog companies, and engineering design firms.

    Bill founded Customer Marketing Group in 1997 to create a sales communications tool for Tropicana, called PromoWareTM.

    In 1998 Bill's company began the design of a web based sales communications tool for Novartis. The OTC Information STORE -- Sales Tools (for) Organizing Retail Effectiveness -- was the result, installed in 1999. IBM, when asked to evaluate the software in use, said it was the most embraced sales communications system they had seen.

    In 2000 Bill began to work with Gerber Baby Food on a sales communications tool, the Gerber Information STORE. In 2001 Bill's firm began working with Gerber to design, program and run Retail Marketing Program (RMP), a web based promotion planning tool, which is their current system.

    In 2003 Boots International, which owns Clearasil, began working with us for web based sales communications.

    Bill plays tennis and is a graduate of Harvard College, B.A. and Northwestern University, M.A. and resides in Weston, Connecticut.


    Stuart H. May
    Lead Consultant

    Stuart began his career with Andersen Consulting (now Accenture) in the mid 1980's and has been providing information-based solutions to the Consumer Packaged Goods industry ever since.

    Through a series of consulting positions, Stuart has helped CPG companies such as Quaker Oats, Dannon and Tetley design and develop custom Trade Marketing systems to better monitor and manage their trade promotion expenditures. In addition, he has worked with leading companies such as Beiersdorf and McCormick to analyze their current promotional programs and to develop field-based promotional best practice guidelines to drive greater effectiveness and efficiency from these funds.

    In the early 1990's, he worked with Glendinning Associates, the earliest of all promotion consulting companies, to develop a trade promotion management and analytical system utilizing a graphical interface, relational database and 3-tier client server architecture - a system well ahead of its time.

    Stuart also held the position of Manager of Trade Marketing and Category Management for almost 5 years at Tetley Tea and is, therefore, intimately familiar with the challenges a small-to-medium sized manufacturing company faces in today's hyper-competitive retail environment.

    Stuart earned his B.S.E. in Engineering Management and Systems from Princeton University.


    John J. Zivica
    Director of Sales

    John's business career spans 35 years of corporate and consulting experience. His corporate experience at General Foods Corporation consisted of twenty years in numerous sales, marketing and sales planning and management capacities. His work over that period spanned all GF key divisions.

    Upon leaving GF in 1986, John was Vice-President of Senior Marketing Partners, a consulting firm specializing in sales training, sales strategy, organization development and promotion planning.

    John is currently President of Creative Tactics, a unique and innovative sales and marketing consulting firm that specialize in developing creative problem-solving approaches for its clients. John's broad base of assignments in numerous other companies provides a wide range of experience and knowledge in diverse sales organizations and industries.

    Zivica managed the sales effort for Market Metrics, a company that formerly marketed a geo-demographic decision support system sold to leading packaged goods companies. He also assisted these companies in using store-specific information to improve distribution, merchandising results, shelving performance, and new item acceptance through localized targeting efforts.

    John also managed sales activities for AIM and the Synectics Group, two software companies that integrate all elements of the trade promotion process, including planning, tracking, evaluating, budgeting, and processing of customer payments and deductions.

    Zivica was Director of Business Development for Interactive Edge, a developer of presentation software that provides a wide range of sales, marketing, and analytical solutions for use by CPG companies.

    John graduated from Iona College in New Rochelle, New York, where he earned both a BBA and MBA with emphasis on marketing and organizational development.