CM Optimization
Design Roadmap

 




Three Phase CM Optimization Design Road Map Work Plan

   
Mobilization of Core Teams
(Assess Legacy Processes/Best Practices)
-Customer  Service Needs

-Customer  Marketing

-Trade  Marketing

-Category  Management

-Customer  Service

-Sales  IT/Systems

-Business  Teams/Account  Management

-Third Party/  Retail Operation

-Sales Operations

-Sales  HR/Compensation

-Replenishment

CM Best Practices

-Benchmark Successful CPG  Consolidating Companies

Business Analysis

-SalesTracsm Analysis

-Current Cost-To-Serve  Projections

Customer Interviews

-Customer Requirements to Serve

Structure Alternatives

-Alternative Cost Structures

-Select/Propose Attractive  Option

Phase I
Presentation To Management -
Go/No Go Decision
 
CM Consolidation Visioning

-Document Consolidation  Benefits

-Visioning Session(s)

-Develop Final Vision

Maximized Operating Platform
(Legacy Best Practices Identified To Retain)

-Culture

-Processes

-Policies

-Reqards

-Organization

-Systems

 
Business Model Design

-Organization Strategy and  Structure

-Organization Change

-Business Teams

-Positions-Job Profiles

-Roles & Responsibilities

-Performance Management


Phase II
Presentation To Management
 
Implementation Plan

-Consolidation Calendar

-Prioritized Consolidation  Initiatives

-Project Teams &  Accountabilities

-Capabilities Development

-Training

-Monitoring & Evaluation

-Detailed Project Management  Program

Final Business Case

-Cost/Benefit Analysis

-Final Corporate ROI

 
Change Management Plan

-Cultural Changes

-Key Stakeholders

-Communications Plan


Phase III
Presentation To Management